Support
How Can We Help?
 

Sales Support

Having trouble activating your product? Contact sales support:

Technical Support

Having trouble running LabSim? Contact technical support:

Training Support

Want a complimentary instructor training session? Contact training support:

Support Hours

Monday – Friday 6:00 am to 6:00 pm Mountain Time
(U.S. offices closed on U.S. federal holidays)*

2021 Holiday Closure Schedule

TestOut offices will resume on the first business day after the listed dates. Please plan accordingly.

  • 01/01 | New Year's Day
  • 01/18 | Martin Luther King Day
  • 02/15 | President's Day
  • 05/31 | Memorial Day
  • 07/05 | Independence Day (observed)
  • 07/23 | Pioneer Day (Utah State Holiday - observed)
  • 09/06 | Labor Day
  • 11/25 | Thanksgiving
  • 11/26 | Thanksgiving
  • 12/23 | Christmas Eve (observed)
  • 12/24 | Christmas (observed)

International Offices

North, Central, and South America Region
Country
 Company
 Contact
 Address
 Phone
 Email
US
 TestOut
Higher Ed East: Steve Eller
Higher Ed West: Chris Barkdull
K12: Aubrey Barnett
 50 South Main Street
Pleasant Grove, UT
84062
+1-800-877-4889 ext. 222
+1-800-877-4889 ext. 235
+1-800-877-4889 ext. 219
Canada
 TestOut
Higher Ed: Craig Russon
K12: Jared Skelton
 50 South Main Street
Pleasant Grove, UT
84062
+1-800-877-4889 ext. 256
+1-800-877-4889 ext. 329
Latin America & the Caribbean
TestOut
Giovanni Riveros
 50 South Main Street
Pleasant Grove, UT
84062 USA
+1-800-877-4889 ext. 324
 griveros@testout.com 
Europe, the Middle East, and Africa Region
Country
 Company
 Contact
 Address
 Phone
 Email
United Kingdom, Ireland, Europe, Africa & Middle East
TestOut
 Giovanni Riveros
 50 South Main Street
Pleasant Grove, UT
84062 USA
 +1-801-796-5324
griveros@testout.com
Asia Region
Country
 Company
 Contact
 Address
 Phone
 Email
Australia & New Zealand
 Appcon
 Jeremy Jacobson
 Suite 204
203-233 New South Head Road,
Edgecliff, NSW 2027
 +61 2 9302 4299 +61 0421 223 795
jeremyj@appcon.com.au
Philippines
 AAMC Training
 Lyn Lapitan
 Unit 24H, Fort Palm Spring
Bonafacio Global City
Taguig City
Manila, Philippines
 +63 2 831 4406 +63 917 688 5904
info@aamctraining.edu.au
India
 Digiterati Prakash V 85, First Main Road, Gandhi Nagar Adyar, Chennai – 600 020
 +91 99406 23935

 prakash@digiterati.com
Sri Lanka
 TEC Sri Lanka Worldwide (Pvt) Ltd Niranjan Nanayakkara TEC Sri Lanka , 66, Walter Gunasekera Mawatha, Nawala, Sri Lanka Phone
 +94 114366377

 nare@tecsrilanka.com.lk
Any other Asia-Pacific countries
 TestOut
 Giovanni Riveros
 50 South Main Street
Pleasant Grove, UT
84062 USA
 +1-801-796-5324 
 griveros@testout.com